Terms of Service
These terms govern your use of the Marlow Automotive website. By using this site, you agree to them. If you do not agree, please do not use the site.
Use of this website
This site is provided for information about our automotive repair services and to let you request appointments, view offers, and contact our shop. You agree not to misuse the site — including attempting to interfere with its operation or submitting false or misleading information through our forms.
Estimates and service information
Content on this site — including service descriptions, promotions, and pricing examples — is provided for general information and may change without notice. Final pricing for any repair is determined by a written estimate prepared at the shop and approved by you before work begins. Promotional offers are subject to their stated terms and may not be combined unless noted.
Warranty coverage
Warranty terms referenced on this site (including the 2-year/24,000-mile warranty on qualifying repairs and the standard 12-month/12,000-mile warranty) are summaries. The controlling coverage for any repair is the written warranty stated on your invoice. Ask your service advisor which coverage applies to your specific repair.
Text messaging terms
By providing your phone number through any form on this site, you agree to receive text messages (SMS/MMS) from Marlow Automotive regarding your service request, appointment scheduling, and related communications. You also consent to receive promotional messages if you opt in to such communications.
- Message frequency varies based on your interactions and service needs.
- Message and data rates may apply depending on your carrier plan.
- Reply STOP to cancel text messages at any time.
- Reply HELP for support or contact us at 972-633-1299.
- Consent to receive texts is not required as a condition of service.
Text messages are sent via an A2P messaging platform. Your carrier may not be liable for delayed or undelivered messages. For full details on how we handle your phone number and messaging data, see our Privacy Policy.
Form submissions
Information submitted through our contact, appointment, and career forms is transmitted securely and delivered to our team for follow-up. By submitting a form, you confirm that the information you provide is accurate and that you authorize us to contact you at the phone number, email address, or other contact method provided. Our Privacy Policy describes how we collect, use, and protect your information.
Intellectual property
The content, design, and branding on this site belong to Marlow Automotive or its licensors and may not be copied or reused for commercial purposes without permission.
Third-party links
This site may link to third-party websites (such as Google Maps, review platforms, or online booking tools). We are not responsible for their content, privacy practices, or availability.
Your privacy choices
For information about the personal data we collect, how we use it, and your rights — including your right to opt out of the sharing of personal information for cross-context behavioral advertising — please see our Privacy Policy — Your Privacy Choices.
Disclaimer and limitation of liability
This website is provided "as is" without warranties of any kind regarding the site itself. To the fullest extent permitted by law, Marlow Automotive is not liable for damages arising from your use of the website. Nothing in these terms limits the warranties that apply to actual repair work under your invoice or rights you have under applicable Texas law.
Governing law
These terms are governed by the laws of the State of Texas. Any dispute arising from your use of this website shall be resolved in the courts of Collin County, Texas.
Changes
We may update these terms from time to time; continued use of the site after changes means you accept the revised terms.
Contact
Questions about these terms? Contact Marlow Automotive at 1713 N. Central Expressway, Plano, TX 75075 or call 972-633-1299.